Support

Need help with Coin Farmer? Start with the Getting Started, Glossary, Capital & Risk Guide, and Troubleshooting pages. If the issue remains, use the support information below.

Before Contacting Support

• Confirm you are using the latest Coin Farmer release.
• Run Test OKX Connection.
• Check the Troubleshooting page for dynamic-IP and authentication issues.
• Click Create Diagnostics if the problem appears technical.

Include These Details

• Coin Farmer version.
• Windows version.
• The pair you were farming.
• Whether LIVE MODE was enabled.
• The exact status/error text shown in Coin Farmer.
• What happened immediately before the issue.
• A diagnostics package if requested.

Do Not Send Sensitive Credentials

Never send your OKX API Secret, Passphrase, account password, recovery codes, or withdrawal credentials to support. Coin Farmer support does not need them.

Support Contact
Email: coinfarmer.support@gmail.com

Please include your Coin Farmer version, Windows version, the pair you were farming, whether LIVE MODE was enabled, the exact error/status text, and what happened immediately before the issue.

Never send your OKX API Secret, Passphrase, account password, recovery codes, or withdrawal credentials. Coin Farmer support will never ask for them.

Trading and Financial Questions

Support can explain how Coin Farmer settings and features work, but cannot guarantee outcomes or provide personalized financial advice. Risk and allocation decisions remain with the user.